Privacy Policy

Privacy Statement

Privacy of personal information is an important principle to the Petworks Veterinary Hospital and Pet Resort (the "Company"). We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the goods and services we provide. We also try to be open and transparent as to how we handle personal information.  

What is Personal Information?

Personal information for our purposes is; that information necessary for the provision of professional pet care services provided to you, and information necessary to administer this veterinary hospital and pet resort. Personal information includes all that information provided by you to us on our client/patient medical forms or records at the first visit and any subsequent visits. Personal information may also include any information provided by you to us during the normal course of communication between client and veterinary hospital or pet resort office staff.

Personal information is to be contrasted with business information (eg. an individual's business address and telephone number), which is not protected by privacy legislation.

Click on the linked PDF file, to view our policy in full.